FAQs
When will my order ship?
After your purchase, you will receive an email containing your purchase information. Please allow 3-7 business days for processing your order. All orders opted for delivery will receive tracking information via email once orders have been packaged. Please be sure to include a complete and accurate mailing address, as we will not be responsible for any mail delivered to an incorrect address.
After your purchase, you will receive an email containing your purchase information. Please allow 3-7 business days for processing your order. All orders opted for delivery will receive tracking information via email once orders have been packaged. Please be sure to include a complete and accurate mailing address, as we will not be responsible for any mail delivered to an incorrect address.
What is the best way to extend the life of my candle?
The first time you burn your candle, let it burn until the entire surface layer of wax is melted. After burning, trim the candle wicks to ensure that any ashes and burnt sections are thoroughly removed.
The first time you burn your candle, let it burn until the entire surface layer of wax is melted. After burning, trim the candle wicks to ensure that any ashes and burnt sections are thoroughly removed.
Do you offer private label/custom scents?
Yes! Please contact us at info@chilantisessentials.com and we would be happy to discuss all our options with you.